Corporate Services Division

The Corporate Services Division serves as the backbone of organizational operations, providing essential administrative and support services that enable effective delivery of core functions. It ensures operational efficiency, compliance, resource optimization, and organizational coherence. By integrating key support services such as human resources, finance, procurement, administration, information technology, and logistics, the division plays a key role in enabling the organization to fulfill its strategic mandate.

Objectives

The overall objectives of the Corporate Services Division are to:

  1. Support Organizational Effectiveness: Provide efficient and timely corporate support services that enhance the overall performance and productivity of all departments.
  2. Ensure Good Governance and Compliance: Promote transparency, accountability, and adherence to policies, regulations, and legal frameworks.
  3. Optimize Resource Management: Oversee effective and prudent use of financial, human, and physical resources.
  4. Drive Institutional Development: Facilitate capacity building, institutional reforms, and modernization of internal systems and processes.
  5. Enhance Service Delivery: Ensure seamless and responsive administrative services to internal and external stakeholders.
  6. Promote Organizational Culture and Values: Foster a results-driven, inclusive, and ethical working environment.

Key Responsibilities

The Corporate Services Division is typically structured into several functional units:

1. Human Resources Management

  • Develop and implement HR policies, strategies, and procedures.
  • Coordinate recruitment, induction, and onboarding of staff.
  • Manage employee performance, career development, and training.
  • Oversee compensation, benefits, and welfare programs.
  • Ensure compliance with labor laws and ethical workplace practices.

2. Financial Management

  • Prepare and monitor annual budgets in collaboration with relevant departments.
  • Maintain accurate financial records and reporting systems.
  • Ensure timely disbursement of funds and financial compliance.
  • Coordinate internal and external audits.
  • Manage payroll and statutory deductions.

3. Procurement and Logistics

  • Coordinate procurement planning and execution in line with procurement laws.
  • Manage contracts, tenders, and supplier relationships.
  • Ensure timely acquisition and delivery of goods and services.
  • Oversee asset management and inventory control.

4. General Administration

  • Oversee office management, utilities, and maintenance of facilities.
  • Manage fleet services and logistics for institutional travel and transport.
  • Coordinate security and occupational health and safety.
  • Maintain documentation and archiving systems.

5. Information and Communication Technology (ICT)

  • Develop and maintain ICT infrastructure and systems.
  • Ensure cybersecurity and data protection.
  • Provide IT support services to staff and departments.
  • Support digital transformation and system integration.